F.A.Q's

We recommend booking at least two months in advance to secure your date and stuffy preferences but people cancel and spots can always open short notice. Please fill out the Contact Us form below for any inquiries.

We ask for a 50% non-refundable deposit and a signed contract to secure your booking. The rest of the payment is due 14 days prior to your event. If you need to cancel your event, we will hold your deposit and you can reschedule for an available date in the future 6 months.

While we cover all of Long Island and many parts of NY and NJ, we are located in Nassau County, Long Island and we primarily operate in our county. However, you are welcome to contact us with inquiries for areas beyond Nassau. All deliveries within the 20 mile radius are free. There may be an additional charge for further distances. Please contact us for details.

We simply need a plug within 50 feet of the set-up and a flat ground. 

We can have a stuffy party indoors or outdoors. We can set up inside and outside on grass, turf, asphalt, concrete, and pavers. We can even set up at a park as long as there is a power source within 50 feet of where you would like to set up. We do not provide a generator if there is not a power source. We cannot under any circumstances set up on uneven grounds, rocks, gravel, mud, or dirt.

If we need to cancel due to rain, your deposit will be held for an available rescheduled date within 6 months. We ask that you allow us to play it by ear until day of and not cancel, as most times it is only scattered showers.